Who we are

Our website address is: https://majuracounselling.com.au.

MAJURA COUNSELLING Privacy Policy

Majura Counselling is committed to providing quality services to you and this policy outlines my ongoing obligations to you in respect of how I manage your Personal Information.

I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which I collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

What is Personal Information and why do I collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email.

I collect your Personal Information for the primary purpose of providing my services to you, and providing information to you.

When I collect Personal Information, I will, where appropriate and where possible, explain to you why I am collecting the information and how I plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, religious or philosophical beliefs, criminal record, or health information.

Sensitive information will be used only:

• For the primary purpose for which it was obtained
• With your consent; or where required or authorised by law.

Your Personal Information may be disclosed in a number of circumstances including the following:

•              Third parties where you consent to the use or disclosure; and

•              Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.

Accessing your Personal Information

You may access the Personal Information I hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact me in writing.

Majura Counselling will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, I may require identification from you before releasing the requested information.

If you have any queries or complaints about our Privacy Policy, please contact me at:

Janelle@majuracounselling.com.au